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Legal

Privacy Policy

How Superior Home Health of Michigan collects, uses, and protects your information.

Effective date: September 1, 2026

Superior Home Health of Michigan ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or providing your information to us, you agree to the practices described below.

Information We Collect

We may collect information you provide directly to us, such as your name, phone number, email address, mailing address, and any details you submit through our contact or referral forms or by phone. We may also automatically collect limited technical information, such as your IP address and browsing activity, through analytics tools when you visit our website.

How We Use Your Information

We use the information we collect to respond to your inquiries, coordinate and provide home health care services, verify insurance and eligibility, communicate with you about your care or requests, and improve our website and services. We use your information only for legitimate business and clinical purposes.

SMS / Text Messaging and Mobile Opt-In

When you provide your mobile phone number and opt in to receive text messages from Superior Home Health of Michigan, your consent to receive SMS messages is used solely to communicate with you directly.

Mobile opt-in information and phone numbers collected for SMS purposes will not be shared, sold, or transferred to any third parties or other companies for any purpose. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Message and data rates may apply. Message frequency may vary. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

How We Share Information

We do not sell, rent, or trade your personal information. We do not share your personal information with third parties for their own marketing purposes. We may share information only in the following limited circumstances: with your consent; with service providers who perform functions on our behalf and are contractually required to protect your information; when required to provide or coordinate your care; or when required by law, regulation, or legal process.

Protected Health Information (HIPAA)

As a home health care provider, any protected health information (PHI) we maintain is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. PHI is used and disclosed only as permitted for treatment, payment, and health care operations, or as otherwise authorized by you or required by law. Our separate Notice of Privacy Practices governs the handling of PHI.

Cookies and Analytics

Our website may use cookies and third-party analytics tools, such as Google Analytics, to understand how visitors use our site and to improve performance. You can control cookies through your browser settings. Analytics data is used in aggregate and is not used to sell or share your personal information.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of text messages at any time by replying STOP. You may request that we update or delete the personal information you have provided, subject to any recordkeeping obligations required by law or by our role as a health care provider. To make a request, contact us using the information below.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Superior Home Health of Michigan
38221 Plymouth Rd, Suite 3, Livonia, MI 48150
Phone: (734) 221-0236